Product exchange/return is possible in the following cases:
The product is damaged during transportation;
The product was found to have a factory defect;
Product characteristics do not match, differ from the characteristics described on the website;
Another product was received in error.
In case of other reasons, the order is not subject to return.
In the case of a justified claim, the buyer is obliged to notify the company about the current situation within 3 working days of receiving the item and to send the purchased item within 3 working days of the notification. The cost of transportation is covered by the company. Item to be returned:
